10 steps to handling angry patients

Angry patients are definitely plenty in clinical settings. As doctor or any other health worker you are bound to met one regularly.

Patients have their own inbuilt agony which could be from their depressing clinical condition like pain, discomfort etc. Certainly it is

not only patient that can be angry but also patient's relatives. therefore to manage an patient the following tips may help you.

1. Relax in face of an angry patient, yelling would aggravate the tense situation.
2. Try and understand the patient or relatives compliant(s).
3. Appreciate there would always be angry patients- so don't yell back at the patient. 
4. Genuinely listen to the patient that may just be the only thing the patient want. Genuine listening  involve not shifting you face around while listening to the patient. 
5. Allow patient or relative vent out, may be that is just the only thing he or she wants to do!
6. Resolve never to return patient abuse or insult.
7. Wait for patient to first vent out before you reply. Before you reply, you may repeat the patient complaint as a form of clarification. This would make the patient realize you are listening.
8. Listen to solve the patient's problem. If you can't, politely counsel and guide as much as possible. Patient's problem may be about your service directly, your institution or the helpless condition patient found herself. Go extra mile to solve patient's problem.
9. Always show empathy in face of confrontation!
10. Apologize

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Physicians (per 1,000 people)

Data from World Bank

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Current Good Openings

JOBS
Family Health International (FHI) Nigeria needs 

• State Technical Officer (Clinical Services) at Kano Details here
• Senior Technical Officer, Prevention Care and Treatment at Jalingo.Details here

ASSOCIATION FOR REPRODUCTIVE  Health Family (AFRH) Nigeria needs 

• Integrated Maternal Newborn And Child Health/Healthy Timing And Spacing Of Pregnancy(MNCH/HTSP) Trainer. Details here.
• Director of Program at Ibadan. Details here.

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CIPHER Grant Program of $75,000 to Researchers and other international grants

• The International AIDS Society through her Collaborative Initiative for Pediatric HIV Education and Research (CIPHER) Grant Program 2015 is planing to award $75,000 grants at 8th IAS Conference on HIV Pathogenesis, Treatment and Prevention (IAS 2015) in Vancouver, Canada.The grant is for early-stage investigators who are to engage in clinical research or Operation research       and implementation science to meet priority research gaps in pediatric HIV.

          Such Researchers must be from low-and middle-income countries. Full detail here. 

• The Foundation for AIDS Research(amfAR)  is ready to make available grant up to $180000 to explore the mechanisms for HIV persistence and the potential for HIV eradication. The grant is for Principal Investigator with doctoral degree. Full details here.

• Wellcome Trust through her Developing Excellence in Leadership, Training and Science Initiative(DELTAS) Africa aims to support the African-led development of internationally competitive researchers working across sub-Saharan Africa, headed by world-class leaders. This would be through initial funding of £40 million over five-year.
  
  
  Application can be from any of the following countries
  Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Côte d'Ivoire, Democratic Republic of the Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Rwanda, São Tomé and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia and Zimbabwe.
  
  
  Full details here

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Current Jobs openings for medically qualified

The following jobs are available that can be suitably filled by a medical qualified individuals.

1. Management Sciences for Health (MSH)- MSH requires the service of a Chief of Party for a project about to take off on maternal, newborn and child health and family planning/reproductive health project. Master degree in Public Health and Management etc with experience of 10 years in senior position in International development is required.Full details here. 
2. Nigerian Agip Oil Company (NAOC)/ENI requires the service of  Coporate Health Manager. It is a two years contract job for a medically qualified individual.Full details here. 
3.  United Nations Population Fund (UNFPA) in Nigeria requires the service of Programme Analyst - Adolescent Sexual and Reproductive Health and HIV in Abuja, Calabar and Lagos. She also requires the service of National Programme Analyst - Reproductive Health (RH) in Kaduna.

•                    Full details here(Abuja)
•                  Full details here(Lagos)
•                  Full details here(Calabar)
•                  Full details here(Kaduna)

                 
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Career development opportunities

Wellcome Trust sets out long-term vision for research excellence in sub-Saharan Africa

Wellcome Trust through her Developing Excellence in Leadership, Training and Science Initiative(DELTAS) Africa aims to support the African-led development of internationally competitive researchers working across sub-Saharan Africa, headed by world-class leaders. This would be through initial funding of £40 million over five-year.

Application can be from any of the following countries
Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Côte d'Ivoire, Democratic Republic of the Congo, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Rwanda, São Tomé and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia and Zimbabwe.
Full details here

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Important internet links on migration to Australia

Australia is one of the top 7 global destination of doctors who leave their home country for greener pasture.

❶  DoctorConnect- The site is owned by Australian Government's Department of Health. it is a very good site to guide your process of starting work in Australian Health system. 

❷ www.immi.gov.au - This site is owned by Australian Government's Department of Immigration and Border Protection. This is a site where you can handle your visa processing and get information about the country visa. 

❸ www.visabureau.com- This is another important site for the visa related issue. You can take online visa assessment here. And if you are not satisfied with the information on the site you can pull in a call.This site is not owned by Australian Government.

❹Forum.migrationhelp.com.au -This site is called Australian Migration Help. It help  provide free assistance to anyone interested in obtaining an Australian visa. Joining the forum will be very helpful.

❺ www.amc.org.au- This is the Australian Medical Council (AMC) site. AMC is the regulatory and licensing body for all doctors in Australia.

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1.       Go to http://job4doctor.blogspot.com/

2.       Scroll to the bottom of the page

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5.       Be assured of prompt response.

This offers are for hospitals, clinics, Health Maintenance Organisations, Volunteer Institution and Medical Research Institutions etc worldwide.

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Top 6 countries with best mean compensations for doctors

Countries	Position	Mean yearly (General practitioners)	Mean yearly (Specialists)	Ratio of mean yearly pay of General practitioner: specialist
Netherlands	1	$117,000	$253,000	2.16
Australia	2	$91,000	$247,000	2.71
United States	3	$161,000	$230,000	1.43
Belgium	4	$61,000	$188,000	3.08
Canada	5	$107,000	$161,000	1.50
United Kingdom	6	$118,000	$150,000	1.27

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United Kingdom (UK) Government through the UK Department for International Development (DFID) have provided opportunities  for Medical fellowships  for  doctors and dentists from Developing Commonwealth Countries(Nigeria, Ghana and  Barbados etc) 

This would provide doctors and dentists from developing Commonwealth countries an avenue to spend between three and six months at a UK hospital undertaking a programme designed to enhance their clinical skills. This is a paid for educative opportunity also allow for networking.

Complete information available at HERE 

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          Complete information available at HERE 

•      International Visiting Fellowships in Medical Ethics, Bochum, Germany 

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      Complete information HERE

     

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International Jobs and Grants

JOBS

1.  United States Agency for International Development(USAIDS) requires the services of Public Health Specialist (HIV/AIDS Strategic Information) in Zambia. Click here for details
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3. World Health Organisation needs Medical Officer in Geneva, Switzerland. Click here for details.
4. World Health Organisation needs Public Health Officer on temporary appointment in Damascus, Syrian Arab Republic. Click here for details.
5. Family Health International needs a Senior Program Officer, National Programs in Abuja Nigeria.Click here for details.

GRANTS

1. Wellcome Trust Ebola Research Funding Initiative. Click here for details.
2. DRUFF Africa.Click here for details

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Phd grants for developing countries(1)

1. Ghent University's Special Research Fund - Doctoral Scholarships for Candidates from Developing Countries. Click here for detail.
2. Canadian's International Development Research Centre( IDRC) Grants for researchers from developing countries. Click here for details.
3. Ku Leuven's Doctoral Scholarships in the framework of the Inter-faculty Council for Development Co-operation (IRO). Click here for details.
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